Field operations, tickets & CRM in one platformRun your ISP support from ticket to resolution
DragonPRO connects the office dashboard and the field app — customers, tickets, tasks and leads stay in sync, in real time.
No credit card required · Setup in under a day
Free for every seat available on iOS and Android.
Operations that get work done
Dispatchers, technicians and sales all work from the same live record — no spreadsheets, no lost context.
Revenue you can read at a glance
Sales, purchases and expenses roll up into one weekly view with day, week and month ranges.
Every ticket, every status
New, In Progress, On-hold, Resolved and Closed — with priority and SLA due dates on the same row.
Customer records that stay clean
Individual and business accounts with identity, contact and activity history attached.
Everything you need to scale
A bento of the tools your team touches every day — pulled straight from the product.
A dashboard that answers first
Revenue, recent tickets, tasks and customers on one screen – filtered by zone, team or date range.
Chat where the work happens
Technicians and dispatchers stay aligned inside the ticket.
Ticketing
Priorities, SLA due dates and status flows from New to Resolved.
Customer CRM
Individual and business records with sites, identity and billing.
Field tasks
Assign by zone, capture GPS and confirm work on the spot.
Lead capture
Sales teams submit new connection leads straight from mobile.
Team chat
Ticket-scoped conversations so context never gets lost.
Revenue insights
Sales, purchases and expenses tracked in one dashboard.
A dashboard built for modern ISP teams
Everything the office needs to run support, without switching tools.
One screen for all ticket details
Revenue, tickets, tasks and customers together filtered by zone, team or date range.
Customers Details and Location Info
Every update from the mobile app lands on the dashboard instantly.
Team Assignments Details
Dispatchers, technicians and sales each see exactly what they need.
Take DragonPRO to the field
Technicians pick up tickets, navigate to the site, capture proof of work and submit leads — online or offline. Available on iOS and Android, included with every seat.
Simple plans that scale with your zones
- Ticketing & tasks
- Customer records
- Mobile app access
- Email support
- Everything in Starter
- Leads & sales pipeline
- Zones, SLA & reporting
- Team chat + activity timeline
- Priority support
- Unlimited zones
- SSO & audit logs
- API & integrations
- Dedicated manager
Questions teams ask before switching
Give your field team a platform they will actually use
Start with one zone, roll out to the whole network. We migrate your
data for free.